GENERAL RETURN POLICY
All merchandise sold and shipped by Timpte.com may be returned to a participating Timpte factory direct branch or by mail within 30 days of receiving it. All item(s) returned must be in “Like New” condition to meet the Timpte return policy criteria. After 30 days all purchases are final. An invoice is required when returning an item to a Timpte factory direct branch.
ITEMS THAT ARE DEFECTIVE, DAMAGED IN SHIPPING, OR INCORRECT
If your item(s) that is defective, is not the item you ordered, or was damaged in shipping you may return your item(s) to your nearest participating Timpte factory direct branch, or by mail. You will be entitled to a full refund or replacement, which will then be credited back to your original method of payment only. If the return is a result of our error, defective materials, or damaged during shipping, you will not be charged for return shipping.
EXCHANGES
To receive an exchange, you may return your item(s) to your nearest Timpte factory direct branch or by mail. (You are responsible for all shipping costs)
RETURNS ARE ONLY ACCEPTED AT THESE PARTICIPATING TIMPTE FACTORY DIRECT BRANCHES
Timpte Council Bluffs 2902 23rd Ave Council Bluffs, IA 51501 | Timpte Aurora 3416 South 16th St Aurora, NE 68818 | Timpte Mankato 2225 Howard Drive West Mankato, MN 56003 | Timpte Urbana 5368 Hutton Drive Urbana, IA 52345 | Timpte Princeton 160 Progress Drive Princeton, IL 61356 |
RETURNS BY MAIL
To ensure that your item return is processed correctly, please follow these instructions:
Please return all items to the address provided below:
Timpte, Inc – Online Parts Store
2902 23rd Ave
Council Bluffs, IA 51501
REFUND INFORMATION
Upon arrival at the Timpte Online Parts Store all returned items are inspected. Your refund will be processed after we receive, inspect, and verify your return. Refunds will not be issued on Saturdays, Sundays, or holidays. Your refund will be credited back to your original form of payment.
TIMPTE, INC. DISCRETION
Timpte, Inc. reserves the right to deny any returned item(s)